Docebo Learn Platform

What differentiates Docebo Learn Platform from other similar products?

Docebo is that rare platform that truly lives up to its claims. From the initial sales method through the first year of client service and support they have been wonderful to figure with and consistently responsive. Even the few issues we’ve had were handled professionally and with care for us as a customer. Overall the platform is user-friendly, and our coaching department doesn’t have any problems navigating the site. It’s saved their department's hours of work.

What is your favorite aspect of this product?

Docebo is fantastic for being able to include your branding. Look, and feel. Once others come to our dashboard, it’s professional. We’ve used it for client coaching for years, and users are able to self-register and take training easily. The platform is stable and I don’t need to worry about learners not being able to access their training. Docebo has extremely expanded its offering, therefore we also utilize group integration for Workshops.

What do you dislike most about this product?

Unfortunately, Docebo has had problems with the support of the product. It can typically take months to induce an issue fixed. They do have a conversation wherever support agents respond quickly for very basic issues. Except for intermediate-level support or fixes, we’ve had to do to get things escalated to have things addressed.

What recommendations would you give to someone considering this product?

Though it was a higher price than different platforms we thought about (over 20), we’ve saved that extra price in admin wages because of its simple use and economical administration.