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Docebo

Docebo

Composite Score
7.3 /10
CX Score
7.3 /10
Category
Docebo
7.3 /10

What is Docebo?

Docebo is your foundation to engage learners, streamline workflows for scale, simplify content management, integrate with your learning tech stack, and ultimately drive business outcomes—now and into the future. Docebo combines powerful AI and learning science to help you maximize learning outcomes and drive business success. The platform is intuitive for admins, engaging for learners, and transformative for businesses.

Company Details


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Awards & Recognition

Docebo won the following awards in the Learning Experience Platforms category

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Docebo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Docebo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

86 Plan to Renew

1
Since last award

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Docebo?

11% Negative
7% Neutral
82% Positive

Pros

  • Respectful
  • Altruistic
  • Acts with Integrity
  • Security Protects

Feature Ratings

Average 79

Asynchronous Learning

86

SCORM Compliance

85

Recommendation Engine

83

LMS Integration

82

Blended Learning

80

API Integration

79

User Published Content

78

Dashboard

77

Collaboration Tools

77

Gamification

76

Video Conferencing

76

Vendor Capability Ratings

Average 79

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Ease of Implementation

82

Ease of Customization

82

Breadth of Features

81

Ease of IT Administration

80

Quality of Features

78

Business Value Created

76

Ease of Data Integration

76

Usability and Intuitiveness

75

Vendor Support

73

Docebo Videos

Docebo Reviews

Desiree A.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Helpful features but lacking essential must haves

Likeliness to Recommend

8 /10

What differentiates Docebo from other similar products?

They offer a well designed My Teams feature. This allow users to limited access to managers to ensure their reports complete trainings. Other vendors don't have this feature or they don't do it well. They also support external use cases well. Other LMS are good for internal use case. They also allow the ability to charge for courses. They have an internal vs external catalog.

What is your favorite aspect of this product?

I like the My Teams feature. This allows managers the ability to track course completion. They also allow you to have different menus for different user types. For example Superadmins have different menu options than end users. I also like that the homepage is very customizable and you can code something if it doesn't exist.

What do you dislike most about this product?

I am unable to send calendar invites to users that are enrolled in an ILT session. There is a problem between Microsoft and Decobo that makes it difficult for users to add the calendar attachment. This makes it difficult for our end users to join the sessions. It is a known issue that has been open for at least 3 years. This issue is making us consider a new LMS. The reporting is also not helpful. I can not create simple reports that show how many attendees joined an ILT session month by month. I ran the report and the data was inaccurate.

What recommendations would you give to someone considering this product?

If you have external users this tool offers a lot of helpful features like MyTeams, the option to pay for courses, and a custom homepage layout. However users will have challenges reenrolling in ILT sessions, outlook calendar invite issues, and reporting might be a challenge. I can see reporting getting better in the coming years with their insights feature. All LMS's have issues just identify why is critical for your operations.

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor's Interest First

Eleka M.

  • Role: Human Resources
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2026

Scalable and Friendly Learning Systems

Likeliness to Recommend

9 /10

What differentiates Docebo from other similar products?

Docebo ensures there is successful election learning, and this helps in training and onboarding The right content is well evaluated by the AI, which makes learning more authentic

What is your favorite aspect of this product?

Docebo connects with HR systems and this makes companies more competitive and efficient The tracking of learners abilities and progress makes the app versatile

What do you dislike most about this product?

There is a lot of ground work, which calls for expertise help The price have an upward trend that affects businesses

What recommendations would you give to someone considering this product?

Employees training and induction is something that suits companies

Pros

  • Efficient Service
  • Effective Service
  • Over Delivered
  • Helps Innovate

Beatrice B.

  • Role: Human Resources
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2026

Scalable and Reliable LMS for Business Training

Likeliness to Recommend

9 /10

What differentiates Docebo from other similar products?

Docebo gives admin and learners a seamless experience for easy navigation The features for Docebo are highly flexible and they allows the creation of a specific course to allow internal training The app understands the value for tailoring the experience of users by creating custom content and materials

What is your favorite aspect of this product?

Docebo is designed to offering learning support to all forms and sizes of companies The tool establishes active communities that effectively share the training resources available

What do you dislike most about this product?

I don’t feel content with the admin interface and the dashboard has poor functionalities The update turnaround takes a while, delaying new features

What recommendations would you give to someone considering this product?

Docebo is a full featured learning solution that supports firms with additional skills to employees

Pros

  • Helps Innovate
  • Fair
  • Generous Negotitation
  • Transparent
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