Datadog Customer Reviews 2025 | Systems Management

This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

Datadog

Composite Score

8.4 /10

CX Score

8.4 /10

55 Reviews Write a Review

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Datadog won the following awards in the Systems Management category

Filter By

2025 Data Quadrant Champion

Latest Award, 2025

8 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact

2024

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

5 Top Rated Features

2024

Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

1
Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

5% Negative

8% Neutral

87% Positive

Pros

Fair
Continually Improving Product
Efficient Service
Caring

Feature Ratings

Average 87

Cloud Monitoring

Capacity Management

Multi-Site Functionality

Auto-Discovery

Network Configuration Management

Server Performance Monitoring

Storage Monitoring

Centralized Dashboard

Network Performance Management

Applications Monitoring

Network Mapping

Vendor Capability Ratings

Average 87

Quality of Features

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training

Also Featured in...

Application Performance & Observability-Enterprise

Translation missing: en.product_page.ratings.score 8.6

View Datadog in this category (opens in a new tab)

Network Monitoring - Enterprise

Translation missing: en.product_page.ratings.score 8.2

View Datadog in this category (opens in a new tab)

IoT Management

Translation missing: en.product_page.ratings.score 8.1

View Datadog in this category (opens in a new tab)

AIOps

Translation missing: en.product_page.ratings.score 7.7

View Datadog in this category (opens in a new tab)

Latest Research

Datadog

What is Datadog?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

Datadog Ratings

93 Likeliness to Recommend

1 Since last award

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Monitoring Monitor SaaS, IaaS, and PaaS deployments (e.g., metrics such as throughput, latency, and failed requests).

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Auto-Discovery Automate discovery of systems and assets on your network.

Network Configuration Management Provide configuration change tracking, configuration backup scheduling, and compliance monitoring for defined standards.

Server Performance Monitoring Monitor and report server performance (e.g., memory, CPU, and disk utilization).

Storage Monitoring Monitor storage performance and capacity.

Centralized Dashboard Summarize the overall status of your data center, including alerts, performance, and capacity.

Network Performance Management Includes network performance analysis, bandwidth monitoring, and capacity planning.

Applications Monitoring Monitor applications and associated infrastructure, including databases, middleware, and messaging components.

Network Mapping Visually map your network (e.g. devices and node relationships) to assist with monitoring and managing your network.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Application Performance & Observability-Enterprise

Network Monitoring - Enterprise

IoT Management

AIOps

Most Popular Datadog Comparisons

Oracle Enterprise Manager

AWS Systems Manager

Microsoft System Center

ServiceNow IT Operations Management

IBM Power Systems

Microsoft Operations Management Suite

Title

1
Since last award

Feature Ratings

Cloud Monitoring

Capacity Management

Multi-Site Functionality

Auto-Discovery

Network Configuration Management

Server Performance Monitoring

Storage Monitoring

Centralized Dashboard

Network Performance Management

Applications Monitoring

Network Mapping

Vendor Capability Ratings

Quality of Features

Breadth of Features

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training