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Datadog

Datadog

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Datadog
8.3 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Company Details


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Awards & Recognition

Datadog won the following awards in the Application Performance Monitoring - Enterprise category

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Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

93 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

0% Negative
7% Neutral
93% Positive

Pros

  • Enables Productivity
  • Unique Features
  • Effective Service
  • Acts with Integrity

Feature Ratings

Average 83

Transaction Request Performance

87

Server Monitoring

86

Scalability

85

Application Metric Reporting

85

Error Reporting

84

Synthetic Monitoring (RUM)

83

Code Performance Monitoring

83

Automated Diagnostics

82

Application Logging

81

Enterprise Cloud Platform Support

81

Application Request Tracing

81

Vendor Capability Ratings

Average 80

Breadth of Features

84

Ease of Implementation

83

Availability and Quality of Training

82

Quality of Features

82

Product Strategy and Rate of Improvement

81

Business Value Created

80

Usability and Intuitiveness

79

Vendor Support

79

Ease of Data Integration

79

Ease of IT Administration

79

Ease of Customization

74

Datadog Reviews

Vishwjeet S.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Datadog the best APM & RUM tool with high security

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Datadog has the capabilty to show all the integration steps within the UI itself, which makes it quite different from others and the correlation between their sub-products is also the best thing

What is your favorite aspect of this product?

Easy to navigate from one UI to all over the products using small-small integrational clicks is the best aspect

What do you dislike most about this product?

The deployment of RUM tag within the application, once i've deployed the js tag to my application webpages then want to increase the session sampling rate so i need to redeploy the tag to tha application again.

What recommendations would you give to someone considering this product?

I strongly recommend the product to everyone, but there is one suggestion that kindly check the hidden charges of the datadog

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Sreekesh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2025

Powerful monitoring tool with great visualization

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Datadog is simple to set up, gives live insights, and fits smoothly with cloud platforms.

What is your favorite aspect of this product?

My favorite part is how seamlessly it pulls data from multiple sources.The alerts and visualizations save a lot of time during debugging.

What do you dislike most about this product?

Sometimes the UI feels a bit overwhelming with too many options.It takes a little time to get used to all the features and settings.

What recommendations would you give to someone considering this product?

Use alerts wisely to avoid noise and focus on critical issues.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nikhil A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Datadog's APM excels, but costs challenge startups

Likeliness to Recommend

9 /10

What differentiates Datadog from other similar products?

Datadog unifies APM, logs, and metrics with AI-driven tracing, 850+ integrations, and real-time dashboards, unlike competitors’ siloed tools, enabling faster debugging for MERN apps like habit trackers.

What is your favorite aspect of this product?

Datadog’s APM, with real-time Node.js API tracing, catches 95% of errors and cuts latency by 20% for my habit tracker’s Silent Snap, ensuring <100ms performance.

What do you dislike most about this product?

log search syntax is clunky, slowing debugging for my MERN app’s Strapi API errors, and custom metrics setup takes too long for non-experts.

What recommendations would you give to someone considering this product?

Evaluate it for Node.js performance; use free tier to test integrations. Ensure budget for premium costs; prioritize real-time monitoring for MERN apps like habit trackers.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Effective Service

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First

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