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Use this tool to validate that required elements are contained within an SLA.
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Use this tool to track a service provider's SLO attainments and credits.
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Discover the core components of SAP’s newest commercial offering, RISE with SAP. Build a firm grasp on the program details, pros/cons of the program, and key decision...
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Customers struggle to understand and evaluate what’s in the SLA and if they are meaningful and to protect their investment. Not understanding the details of SLAs applicable...
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Many organizations are ill equipped with tools, processes, and price negotiation tactics to optimize their agreements, resulting in increased fees. Turn your next vendor...
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Turn your next negotiation into an opportunity to optimize costs and reduce risks with Info-Tech’s Price Benchmarking & Negotiation service.
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Is there anything wrong with referring to your third-party relationships as partners? The debate by customers has been going on for decades with great passion in both...
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This webinar explores 12 contract provisions that should be customized for Agile contracts to protect customers using Agile methodologies for their projects.
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This webinar explores 12 steps for better negotiation preparation, 10 elements of implementing your negotiation strategy, and ways to improve your next negotiation through...
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This tool will allow you to capture and rate each benefit that your VAR offers and that you use. In addition, it will rate them side by side and classify them in the...
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