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VMworld 2011: VMware Platform Is About the Whole Infrastructure

Three or four years ago keynotes and announcements at VMworld were all about cool server tricks. Today, as VMware seeks to be an infrastructure cloud platform, servers are...

Salesforce.com: Not Your Father's CRM Anymore

At Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear that...

vNetworks: Software VLANs without Borders

Virtual networks, or vNetworks, are coming on the scene to solve the problem of managing public cloud servers as a disparate network. When you can wrap your public cloud...

Target Ratio, Mix, and Metric Generator

The majority of IT departments spend 66% of their time performing operational activity and 34% of their time on strategic activity. Shifting more focus to strategic...

Special Alert: Interpreting Google's MOT Move

A great number of electrons have been accelerated in describing Google's move to purchase Motorola Mobility Holdings for about $12.5B. During a dinner I shared with MS...

The Globe and Mail - When the Internet runs out of addresses

(03-Aug-11) Earlier this year, there were a smattering of media reports about the Internet running out of addresses. People who don’t spend their days immersed in the Web...

Senior Management Expectation Survey

Use the following survey to evaluate senior management's expectations of IT.

Handling Senior Management Expectations

Often, IT makes wrong assumptions about what senior managers expect of the department and how it actually performs against those expectations. As a result, IT leaders waste...

Govern Shared Services

IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.

Governing Shared Services

Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with over...
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