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Cisco held its annual Collaboration Summit in Miami in November 2011. Cisco executives and subject matter experts, partners, customers, consultants, and industry analysts...
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Canadian Technology Innovators are Honoured by The Quest For Canada's Smartest IT and Info-Tech Research Group
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Like previous Adobe Max conferences, Max 2011 was vibrant and hopping with the energy of many passionate developers and designers. The overall theme of the conference was...
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Use this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a Customer Service Knowledge Management (CSKM) platform.
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The Quest for Canada's Smartest IT is an online community of practice for IT professionals. The goal of the annual contest is to recognize and reward Canadian mid-market IT...
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To successfully implement a Customer Service Knowledge Management (CSKM) platform, ensure that you hire the right people with the right skills to serve as full-time...
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As every new generation of hardware brings performance boosts--especially faster processors, RAM, and solid state drives--virtual appliance vendors are taking advantage of...
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For organizations that have issued a formal Request for Proposal (RFP) using Info-Tech's BI RFP Template, gathering and scoring the various responses can be difficult and...
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This is a collection of published Info-Tech research specifically designed to help IT identify areas for IT cost-cutting, along with tactics on how to achieve cost...
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Mobile devices compromise biosecurity and information security. Use management of biosecurity risks as both a carrot and stick to enhance hospital IT security compliance.
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