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Sparx Systems at BA World – BA Tooling Best PracticesOver 1,000 IT leaders and professions gathered for a diverse slate of technology and professional practice sessions this week at BA World Toronto, May 27-30, 2019. There... |
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SAP Infuses AI Into Costco’s Baked Goods BusinessTraditionally driven by a culture of tribal knowledge bolstered by the long tenure of its employees, Costco determined it could benefit from a more precise and data-driven... |
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Salesforce Jumps on the Blockchain Hype Train at TrailheaDXBlockchain has been a much-touted innovation for improving the creation of trusted partner networks. Salesforce recently jumped on the blockchain hype train at its... |
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Rainforest Offers On-Demand Testing Resources to Expand CoverageThe emergence and growth of Rainforest QA has shone a different light in a market that is dominated by big-name players like HP and IBM. Rainforest streamlines test design... |
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Pipedrive Emerges as a Mid-Market CRM Leader in SoftwareReview’s CRM QuadrantPipedrive is a rapidly growing vendor in the CRM space; it’s particularly well-suited to small-to-mid sized organizations looking for high-velocity sales enablement.... |
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Nymity Adds Data Subject Requests to Its List of SolutionsNymity expands its product offering with the introduction of a new Data Subject Requests product. |
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Launch of Awareness Tracker by Nymity Signals a New Era of Privacy SoftwareNymity expands its product offering with the introduction of new privacy compliance solutions. |
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Blueprint at BA World – How to Defrag Your Business!Blueprint Software Systems has embraced the shift to product and value-centric delivery. Chris Castle, the Director of Product Management, shared how Blueprint’s flagship... |
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Build a Service Support Strategy – Phase 1: Design Target StateThis phase of the blueprint Build a Service Support Strategy will help you review service support trends and identify relevant organizational goals. |
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Service Support Strategy WorksheetThis template will help you document the service support strategy as you work through the project blueprint. |
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