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The Concept of Operations Maturity Assessment Tool will help you systematically understand your current security state. Based on Info-Tech's maturity model, evaluate the...
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Formalize all operational initiatives by developing a sourcing strategy, measurement program, and implementation roadmap unique to your organization.
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Assign responsibilities and develop collaborative process flows for the security operations program.
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Formalize a monthly cadence schedule to actively collaborate both internally and externally with the necessary stakeholders.
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The Security Operations Collaboration Plan identifies opportunities for optimization through collaboration and cross-training.
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With the advent of containers in the emerging technology space and accompanying market excitement, there is much confusion over how to manage applications in legacy...
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In part two of our FiRe conference review, we continue the session synopses, including documentaries that change the world, the future of work for humans and machines, the...
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The Deskside Technician's role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing...
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The Level I Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing,...
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The Level II Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving...
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