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Your Role in Decision Making Participant WorkbookUse this participant workbook in conjunction with the Your Role in Decision Making Facilitation Guide to deliver training to first-time IT managers. |
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Decision Making Case StudyUse this case study to help managers solidify decision-making and decision communication skills as part of Build a Better Manager: Self-Governance – Your Role in Decision... |
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Manage Conflict Constructively Participant WorkbookUse this participant workbook in conjunction with the Manage Conflict Constructively Facilitation Guide to deliver training to first-time IT managers. |
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Conflict Resolution Role Play ScenariosUse these scenarios to help managers solidify their conflict resolution communication skills as part of Build a Better Manager: Self-Governance – Manage Conflict... |
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Calling All Product, Requirements, and Design Tool Vendors – Can You Report on the Business Value Your Products Create?Info-Tech’s research shows that over 80% of CXOs see business value reporting as the most critical area of improvement. Unfortunately, most IT shops focus on operational... |
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Sparx Systems at BA World – BA Tooling Best PracticesOver 1,000 IT leaders and professions gathered for a diverse slate of technology and professional practice sessions this week at BA World Toronto, May 27-30, 2019. There... |
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SAP Infuses AI Into Costco’s Baked Goods BusinessTraditionally driven by a culture of tribal knowledge bolstered by the long tenure of its employees, Costco determined it could benefit from a more precise and data-driven... |
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Salesforce Jumps on the Blockchain Hype Train at TrailheaDXBlockchain has been a much-touted innovation for improving the creation of trusted partner networks. Salesforce recently jumped on the blockchain hype train at its... |
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Rainforest Offers On-Demand Testing Resources to Expand CoverageThe emergence and growth of Rainforest QA has shone a different light in a market that is dominated by big-name players like HP and IBM. Rainforest streamlines test design... |
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Pipedrive Emerges as a Mid-Market CRM Leader in SoftwareReview’s CRM QuadrantPipedrive is a rapidly growing vendor in the CRM space; it’s particularly well-suited to small-to-mid sized organizations looking for high-velocity sales enablement.... |
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