All Research

Data Backup Moves Closer to Data Protection

The rise of cybersecurity risks has led backup vendors to evolve their products to counter these risks. This document describes the path to that change, what the new...

Service Desk Outsourcing Requirements Database Library

This template will help you select the processes that you would like to outsource.

Service Desk Outsourcing Project Charter Template

This template will help you document your proposed service desk outsourcing strategy. Follow insights in the blueprint to record your results in this template and...

Service Desk Outsourcing Reference Interview Template

This template provides a sample list of interview questions to guide you through process of interviewing current and previous customers of outsource vendors to help select...

Key Metrics for Every CIO

As a CIO, there is an endless list of metrics that could be measured. Be strategic and measure the key aspects that tie to your priorities as a CIO. Focus on metrics...

Key Metrics for Every CIO Storyboard

This short research piece highlights the top metrics for every CIO, how those align to your CIO priorities, and action steps against those metrics.

Build an ERP Strategy and Roadmap for Local Government – Phases 1-4

Align business and IT to successfully deliver on your ERP initiative.

ERP Strategy Report Template – Local Government

Use this template to record the outputs from the blueprint activities in build your ERP Strategy Report.

Build an ERP Strategy and Roadmap for Local Government

Organizations often do not have an ERP strategy and roadmap in place. The focus is often on selection and implementation phases of ERP, but without a foundation and...
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Elevate Your Vendor Management Initiative

Once your vendor management initiative (VMI) has been operating for a while, it's time to take the next step in its evolution. It's time to transform the VMI from tactical...
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