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Define Requirements for Outsourcing the Service Desk

Cost reduction has traditionally been an incentive for outsourcing the service desk. This is especially the case for those organizations that don’t have minimal processes...
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Select a Sourcing Partner for Your Development Team

Selecting the right partner for your sourcing needs is no longer a cost-based exercise. Long-term value is derived from selecting the partner who best matches your firm on...

Select a Sourcing Partner for Your Development Team Presentation Template

This presentation template is designed to capture the results from the exercises within the storyboard and allow users to build a presentation to leadership on how the...

Select a Sourcing Partner for Your Development Team Storyboard

This presentation defines the steps to select a partner to best fit your sourcing needs and deliver long-term value.

Select a Sourcing Partner for Your Development Team Example Template

This presentation shows a completed example of the Select a Sourcing Partner for Your Development Team Template.

Define Requirements for Outsourcing the Service Desk – Storyboard

This blueprint will help you: - Craft a project charter for service desk outsourcing. - Create an outsourcing RFP - Outline strategies to build a long-term relationship...

Tech Trends Insights Every Canadian Public Sector IT Leader Needs to Succeed in 2023

Info-Tech’s Tech Trends 2023 report has a wealth of information for IT decision makers and CIOs across industries. Before you review the whole report, here are highlights...

Service Desk Outsourcing RFP Template

This template will allow you to create a detailed RFP for your outsourcing agreement.

The Future of Healthcare Trends Report

Healthcare organizations are facing tremendous strain due to providing care for an aging demographic and responding to the pandemic. Patients are expecting more...

The Future of Healthcare Trends Report – The Three Trends

This trends report outlines the opportunities and challenges that will impact the healthcare market over the next one to five years.
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