All Research

ITAM Data Dictionary

Catalog hardware and software data fields, and issues and opportunities related to data collection.

The Use of Chief Digital Officer in Gaming & Hospitality

Gaming and hospitality organizations lag in focus on a truly digital role. As your organization shifts to an omnichannel platform business, the role of IT needing to pivot...

The Use of Chief Digital Officer in Gaming & Hospitality Storyboard

Use this report to make the case to the business that digital should be embedded within IT.

Interoperability Primer and Playbook for Public Health and Healthcare Organizations Storyboard

This research offers public health and healthcare organizations five insights, priorities, and plays for interoperability readiness and safe, secure electronic health...

Key Initiative Planning for Interoperability Readiness

Goals, challenges, solutions, proposed support, and tools to help with your Key Initiative Planning for Interoperability Readiness​.

Build Better Workflows

You can’t mature processes without also documenting them. Process documentation is most effective when workflows are both written out and visualized in the form of flow...

Build Better Workflows Storyboard

Use this activity to convene a flowchart improvement working group. It uses onboarding as an example.

Workflow Activity: Onboarding Example

Use this workflow as an example of the output of an onboarding workflow-improvement activity.

Interoperability Primer and Playbook for Public Health and Healthcare Organizations

This research is designed to help public health and healthcare organizations overcome several challenges by focusing on standards-based interoperability to optimize health...

Digital ID Ecosystem: Key Principles for Sustainable Adoption

A digital ID system must be aligned with the socioeconomic realities of the target stakeholders, respect data privacy and security, and drive customer experience. This note...
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