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Microsoft Year-End Is Fast Approaching. Are You Ready?

Key changes and strategies to prepare your organization for Microsoft’s year-end.

How Do I Know if a Vendor Values My Business?

Taking a proactive approach in understanding if your vendor views your organizational as a valuable customer will lead to leveraging many benefits the vendor offers to...

Build a Cybersecurity Services Offering Storyboard

This storyboard explains the methodology for creating complete, well-scoped, standardized cybersecurity service offerings that align to a well-known cybersecurity control...

Configuration Management Project Charter

Use this template to create a project charter to launch the configuration management project.

Build a Continual Improvement Program

Leverage these materials to build a plan for providing high-quality services and products that are aligned with ongoing increases in your stakeholder expectations. In this...

Build a Continual Improvement Program Storyboard

This storyboard will help you craft a continual improvement register and a workflow to ensure sustained service improvement that fulfills ongoing increases in stakeholder...

Harness Configuration Management Superpowers – Phases 1-4

Use this blueprint to create a configuration management program that provides immediate value.

Configuration Management Standard Operation Procedures

Use this template to create and communicate your standard operating procedures (SOP) to ensure ongoing maintenance of the CMDB under the configuration management program.

Configuration Management Policy

Use this template to build a policy for the configuration management program.

Configuration Management Diagram Template Library

Use this library to view sample workflows and a data model for the configuration management program.
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