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Review: Microsoft’s AI Tour in Toronto, Dec. 2024Microsoft’s AI Tour visited Toronto, ON, on December 3, 2024. The event primarily showcased Microsoft’s latest AI offerings and their capabilities. There were several other... |
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Handy.ai Case Study: AI for Process Orchestration and AutomationHow AI is used in process orchestration and automation. |
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Threat Landscape Briefing – December 2024This monthly recording covers topics such as cyber threat trends, nation states, cyber criminals, hacktivists campaigns, data breaches, control strategies, and exposure to... |
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Service and IT Operations Strategy and Roadmap TemplateA customizable PowerPoint template to document the outputs from this blueprint’s activities in a boardroom-ready presentation. |
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Business-ITOps Alignment WorkbookAn Excel-based workbook to define key focus areas and leverage additional Info-Tech resources to guide you through improvements. |
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Service and Operations Task Planning and Role Assignment ToolAn Excel-based template to document and prioritize activities. |
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Service and Operations Strategy AssessmentAn easy-to-use Excel workbook allowing an extensive self-assessment of your integrated operational practices. |
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Create a Service Management and IT Operations Strategy – Phases 1-3A step-by-step methodology to envision the future of service management and ITOps, assess the current state, and develop a roadmap to align IT initiatives to organizational... |
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Create a Service Management and IT Operations StrategyDevelop a holistic, integrated vision for IT operations and service management practices in alignment with your organization’s greater goals. |
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AI and Real-Time Analytics Can Solve Urban Traffic Congestion, Says Info-Tech Research Group in New ResourceInfo-Tech Research Group's new blueprint highlights the critical role of integrating advanced, scalable, and secure technologies with effective policymaking to address... |
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