Business-ITOps Alignment Workbook

Author(s): Sandi Conrad , Mahmoud Ramin

This workbook will help:

  • Document insights gained from Info-Tech diagnostics.
  • Consolidate the root causes of your organization’s operations and service management challenges.
  • Identify Info-Tech resources to support improvement initiatives.

View the Complete Blueprint:

Thought model representing ​​Create a Service Management and IT Operations Strategy​

​​Create a Service Management and IT Operations Strategy​

​​Move from assessment to action, using an interconnected approach to meet organizational goals.​
© Info-Tech Research Group | Terms of Use | Privacy Policy