Tools
Topics
EMV Vendor Scoring ToolUse this tool to score vendors and assess the best vendor for your EMV solution and implementation. |
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Service Acquisition Planning and Tracking ToolUse this Service Acquisition Planning and Tracking Tool to plan your acquisition activities and track progress. |
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Mobile Strategy TCO CalculatorCosts are often the main impetus for developing a new mobile strategy. Use this tool to reveal the true cost of your mobile strategy. |
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Internal SLA Maturity Scorecard ToolCreate a roadmap of your overall service maturity, and leverage recommendations to get you where you want to go. |
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Impact Analysis ToolThe Impact Analysis Tool helps project managers determine the business value and technical complexity scores for every application being assessed for its rationalization... |
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Fast Track Tool: Negotiate ContractsA well-written contract ensures that the selected vendor meets the company's specific expectations and objectives for the purchase. During the evaluation process, the team... |
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Vendor List Validation ToolThe Vendor List Validation Tool recommends potential resources in seeking out vendor candidates. Use this tool as a checklist to ensure that all possible resources have... |
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Guide to Interpreting Standard ContractsThis tool is an information guide to help relative newcomers to contract law navigate the terms and concepts commonly used in IT vendor and service provider contracts. |
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Service Desk Software TCO Comparison ToolThis Total Cost of Ownership (TCO) calculator is designed to aid decision makers in comparing the costs of traditional on-premise (installed) models and... |
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Service Desk Performance Tracking ToolThe service desk is at the front line of IT services and is among the most process-intensive elements of any IT operation. Use this tool and template to assess IT service... |
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