Templates & Policies

Cloud Security Architecture Reference Model

Plot your findings from the Workbook and Archive Document to see the current state of your cloud security architecture, the risks, and where you still need to go.

Cloud Security Architecture Archive Document

This template, part of the Identify the Components of Your Cloud Security Architecture blueprint, will serve as a repository of information about your approach to securing...

Service Desk Staffing Calculator

Use this tool to help you estimate the number of resources required to support your demand over time.

Service Desk Staffing Stakeholder Presentation

Use this template to document the justification for addressing service desk staffing, the results of your analysis, and your next steps.

Quarterly Metrics Review With the CIO

Use this template to create metrics reports as part of quarterly capacity management/planning review meetings with your CIO and other senior IT management.

Weekly Metrics Review With Your Staff

Provide this template to your senior staff who will be providing metrics data for discussion at weekly status meetings.

Infra & Ops Metrics Executive Presentation

Leverage this template to create a communication tool after implementing your Infra & Ops metrics program, and use it when meeting with the CEO, CIO, and business leads.

Infra & Ops Metrics Program Roles & Responsibilities Guide

Use this RACI chart to outline metrics program roles and responsibilities at your organization.

Ransomware Readiness Summary Presentation Template

Summarize your organization's current readiness and present a prioritized project roadmap to improve ransomware prevention and recovery capabilities.

Inclusive IT Work Practices Examples

Use this template with examples to review ideas of inclusive IT work practices.

Cloud Security Architecture Reference Model Plot your findings from the Workbook and Archive Document to see the current state of your cloud security architecture, the risks, and where you still need to go.
Cloud Security Architecture Archive Document This template, part of the Identify the Components of Your Cloud Security Architecture blueprint, will serve as a repository of information about your approach to securing...
Service Desk Staffing Calculator Use this tool to help you estimate the number of resources required to support your demand over time.
Service Desk Staffing Stakeholder Presentation Use this template to document the justification for addressing service desk staffing, the results of your analysis, and your next steps.
Quarterly Metrics Review With the CIO Use this template to create metrics reports as part of quarterly capacity management/planning review meetings with your CIO and other senior IT management.
Weekly Metrics Review With Your Staff Provide this template to your senior staff who will be providing metrics data for discussion at weekly status meetings.
Infra & Ops Metrics Executive Presentation Leverage this template to create a communication tool after implementing your Infra & Ops metrics program, and use it when meeting with the CEO, CIO, and business leads.
Infra & Ops Metrics Program Roles & Responsibilities Guide Use this RACI chart to outline metrics program roles and responsibilities at your organization.
Ransomware Readiness Summary Presentation Template Summarize your organization's current readiness and present a prioritized project roadmap to improve ransomware prevention and recovery capabilities.
Inclusive IT Work Practices Examples Use this template with examples to review ideas of inclusive IT work practices.

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