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This phase of the blueprint, Take Control of Infrastructure and Operations Metrics, will help you discover your business challenges and IT goals, and find your target...
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Navigating your way through various automation tools can be a difficult challenge. Choosing the right project according to business needs is essential for IT to provide the...
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Use this training deck to introduce managers to inclusive leadership behaviors. Customize this training deck with your organization's D&I initiatives and internal processes...
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Your retention plan needs to focus on employees that are underrepresented in your workplace. Ensure that diversity enhances your employees’ experiences and promotes value...
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The impact of not having different backgrounds represented in the tech industry negatively impacts business outcomes. Improve your recruitment process to attract and...
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Follow through with your commitment to diversity by leveraging straightforward tactics. This will help you build a targeted recruitment and retention plan to attract and...
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Manage your Active Directory from the service desk by controlling provisioning, updating, and deprovisioning resources with clean data. Juggle proper security oversight...
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Use this methodology to measure the business impact of your technical debt and build a roadmap to fix it.
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Use this blueprint to build your business case and define requirements to find an ITSM solution to meet your immediate and future needs.
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Responding and recovering quickly from unplanned incidents is a critical path to become a trusted partner for the business. This storyboard will walk you through the steps...
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