Operations

Summarize your organization's crisis management capabilities and objectives in one easy-to-consume document.

Implement an effective crisis response plan to minimize the impact of crises on business continuity, reputation, and profitability.

Set a schedule for continuity plan reviews, tests, and updates. Track completed reviews.

Present initial results from your pilot BCP project and next steps for your BCP initiative.

Use this tool to plan for and coordinate a business relocation to an alternate site or work-from-home.

Building up business continuity capabilities is a marathon; most organizations don't have the resources to mitigate all risks immediately.

Track business continuity teams, roles, responsibilities, and key vendors/suppliers.

At the same time as new IT infrastructure technologies are generating demand for new skills, old systems require care and support.

Use this template to document the strategy to shift service support left.

Use this lightweight tool to assess your current service desk maturity to decide whether to proceed with the shift-left project.

Crisis Management Plan Summary Example Summarize your organization's crisis management capabilities and objectives in one easy-to-consume document.
Implement Crisis Management Best Practices – Executive Brief Implement an effective crisis response plan to minimize the impact of crises on business continuity, reputation, and profitability.
BCP-DRP Maintenance Checklist Set a schedule for continuity plan reviews, tests, and updates. Track completed reviews.
BCP Pilot Results Presentation Present initial results from your pilot BCP project and next steps for your BCP initiative.
BCP Relocation Checklists Use this tool to plan for and coordinate a business relocation to an alternate site or work-from-home.
BCP Project Roadmap Tool Building up business continuity capabilities is a marathon; most organizations don't have the resources to mitigate all risks immediately.
Business Continuity Teams and Roles Tool Track business continuity teams, roles, responsibilities, and key vendors/suppliers.
Webinar: Develop a Technical Skills Sourcing Plan At the same time as new IT infrastructure technologies are generating demand for new skills, old systems require care and support.
Shift-Left Strategy Use this template to document the strategy to shift service support left.
Shift-Left Prerequisites Assessment Use this lightweight tool to assess your current service desk maturity to decide whether to proceed with the shift-left project.