Infrastructure & Operations

Ivanti Changes Direction: It Has Installed New Leadership With Experience in Enterprise Software, Mergers & Acquisitions

Clearlake Capital is shaking up Ivanti’s leadership. Expect greater focus on efficiency and acquisitions beyond ITSM and IT operations.

Slack’s Stock Value Hits All-Time Low

Slack’s stock value continues to plummet, with Microsoft’s Teams offering cited as a major reason.

Microsoft and Cisco Announce Partnership to Enhance Web Conferencing Interoperability

Microsoft and Cisco have announced a partnership to enhance interoperability between Microsoft Teams Rooms and Phone System and Cisco Webex Room. The move reflects growing...

Microsoft and Zoom Announce Partnership for Enhanced Web Conferencing

Coming early 2020, Zoom Rooms will be able to join Microsoft Teams meetings and Microsoft Teams Rooms will be able to join Zoom meetings.

IT Automation Roadmap

Use this tool to plan next steps along your IT automation journey.

Reduce Manual Repetitive Work With IT Automation – Phase 4: Build Automation Roadmap

This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you build an IT automation roadmap.

Reduce Manual Repetitive Work With IT Automation – Phase 3: Build a Process for Managing Automation

This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you define a lightweight automation SDLC and build a process to manage your IT...

Reduce Manual Repetitive Work With IT Automation – Phase 2: Map & Optimize Process Flows

This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help map and optimize the process flows for each task.

IT Automation Worksheet

Use this tool to capture your work outputs, define your processes, and track success of the IT automation project.

IT Automation Presentation

Use this template to communicate the outcome of your IT automation project.
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