Infrastructure & Operations

Develop a COVID-19 Pandemic Response Plan

COVID-19 has been declared a pandemic. IT departments must do their part to develop a pandemic response plan.

Emergency Remote Work Plan Checklists

This tool provides checklists for emergency remote work, from "day one" to "one-to-two weeks."

Wiki Collection for Collaboration Tools

This tool compiles and organizes a list of wikis for popular collaboration tools.

Emergency Remote Work Policy

This template codifies your emergency remote work plan into a policy document.

Work-From-Home Requirements Tool

Identify business and IT requirements to support work-from-home initiatives as part of your pandemic response plan.

Pandemic Response Plan Example

Modify this example to create your pandemic response plan.

Develop a COVID-19 Pandemic Response Plan Storyboard

COVID-19 has been declared a pandemic. IT departments must do their part to develop a pandemic response plan.

COVID-19: Connect Employees With the Answers They Need and Prevent Calls to the Service Desk With a Self-Service Portal

The rapid changes associated with a pandemic such as COVID-19 can lead to a massive increase in service desk calls. Employees need answers quickly while support staff are...

COVID-19: Take These Four Steps Now to Weather the Storm

The reality of our new world is finally sinking in, with COVID-19 sprawling across the globe. The actions you take now will determine how well organizations will weather...

COVID-19 Daily Summary – March 16, 2020

If you want to speak to one of our analysts about taking your first steps toward building a comprehensive pandemic roadmap for your organization, book a call through your...
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