Infrastructure & Operations

Instructional Continuity During the COVID-19 Pandemic

Higher Education’s greatest challenge during the COVID-19 pandemic is to maintain instructional continuity of ongoing courses. It will fall to IT to identify the technical...

COVID-19 Daily Summary – March 22, 2020: Make Working From Home Work for You

As we're all getting ready for the week ahead, we have a couple of new pieces of research to share with you before we all get back to the very real business of seeking...

COVID-19 Daily Summary – March 21, 2020: Take Care of Yourself

We want you to slow things down a bit this weekend, so we’re sharing a quick piece of new research before we hope you turn off the screens and relax. You’ve earned it.

COVID-19 Daily Summary – March 20, 2020: Focus on Child Care

We continue to develop research critical to your COVID-19 pandemic response, and our blueprint, The Essential COVID-19 Child Care Policy for Every Organization, Yesterday,...

Reinforce End-User Security Awareness During Your COVID-19 Response Storyboard

Augment your security and training program with considerations for remote users during the COVID-19 pandemic.

Reinforce End-User Security Awareness During Your COVID-19 Response

With the COVID-19 pandemic forcing many businesses to start operating remotely, security is often the first to suffer. Start a training program for employees on how to...

COVID-19 Daily Summary – March 19, 2020: Prepare for Remote Work

Our analysts have been busy producing a full range of research focused specifically on COVID-19, and today we’ll zero in on some of the prescriptive resources you’ll want...

IT Social Distancing Checklist

Distribute this checklist to all staff members and have them self-evaluate on the COVID-19 considerations.

Build a Program for Requesting and Tracking Loaners

With everyone working from home in response to COVID-19, ensure that people have what they need to be productive. Quickly build a loaner program, and track everything you...

Equipment Loan Request Form

This form can be used by employees to request loaner equipment.
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