Infrastructure & Operations
Topics
Webinar: Responsibly Resume IT Operations in the OfficeIT must quickly identify the must-dos to allow a safe return to the office. During this webinar we will go through how to build a prioritized roadmap for safe reopening of... |
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Verizon Acquires BlueJeans for $400-500 MillionVerizon has acquired BlueJeans for between $400-500 million. The move will see BlueJeans integrated into Verizon’s 5G plans, utilizing BlueJeans' advanced and encrypted... |
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Tech Trend Update: If Contact Tracing Then Distributed TrustThe concept of distributed trust in technology design has become even more important as mobile contact tracing apps emerge as a tool to help fight COVID-19. |
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Select a Right-Sized Contact Center SolutionExploring the vendor landscape for contact center solutions is complicated, with a variety of metrics to consider within a service level agreement. This note helps narrow... |
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Release Management Build Procedure TemplateThe Build Procedure Template is an outline for you to document the steps for software and hardware builds, enabling technical teams to install it the same way each time. |
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Release Management Deployment TrackerUse the Release Management Deployment Tracker to standardize the release and deployment schedule and ensure the appropriate information is documented effectively each time... |
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Stabilize Release and Deployment Management – Phase 4: Measure, Manage, ImproveThis phase of the blueprint will help you determine desired goals for release management to ensure both IT and the business see the benefits of implementation. |
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Stabilize Release and Deployment Management – Phase 3: Build, Test, DeployThis phase of the blueprint will help you take a holistic and comprehensive approach to effectively designing and building releases and getting everything right the first... |
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Stabilize Release and Deployment Management – Phase 2: Release and Deployment PlanningIn simple terms, release planning puts all the pertinent pieces in one place and defines the what, why, when, and how a release will happen. |
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Release Management Workflow LibraryThis workflow library will help your team walk through the release management lifecycle and map out what happens at each stage. |
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