Infrastructure & Operations

UNIVERGE BLUE Continues Global Rollout

On July 14, NEC and Intermedia briefed Info-Tech about their ongoing partnership and continuing global rollout of UNIVERGE BLUE.

TCN Continues Global Growth and Product Enhancements

On July 7, 2021, TCN briefed Info-Tech on its continued growth, Experian partnership, and CCaaS platform TCN Operator.

Backup Solution Providers: Your First Mate on the Voyage Over the Sea of Change With Cloud Backups

Backup and recovery operations was once a set-it-and-forget it design architecture with a static reference architecture. Then along came the cloud, disrupting everything...

Smarp Briefs on the Latest Updates to Its Communications and Advocacy Solution

On June 17, 2021, Smarp briefed Info-Tech on the latest updates to its communications and advocacy platform. Based out of Helsinki, Smarp provides solutions for over 300...

Aspect Software Briefs on the Rationale for Its Noble Systems Merger

On June 18, 2021, Aspect Software briefed Info-Tech on the rationale behind its merger with Noble Systems to found Alvaria. Aspect and Noble announced the merger on May 10,...

BlueJeans Outlines Its 2H 2021 Product Roadmap

On June 3, 2021, BlueJeans provided an update on its product direction for 2H 2021. BlueJeans is now fully integrated with Verizon One, completing Verizon’s full UCaaS...

Change Management Post-Implementation Checklist

This checklist is designed to help you make quick progress on building a post-implementation checklist for your own change management practice.

Change Management Communications Plan

This template is used to outline the key audiences for communication and draft messages for each audience as part of the new change management program rollout.

Change Management Roadmap Tool

This tool is designed to help organizations plan the implementation of their standardized change management practice.

Optimize IT Change Management – Executive Brief

The goal of a quality change management program should be to reduce risk incurred through changes. Creating standardized, repeatable processes is the key to achieving that...

UNIVERGE BLUE Continues Global Rollout On July 14, NEC and Intermedia briefed Info-Tech about their ongoing partnership and continuing global rollout of UNIVERGE BLUE.
TCN Continues Global Growth and Product Enhancements On July 7, 2021, TCN briefed Info-Tech on its continued growth, Experian partnership, and CCaaS platform TCN Operator.
Backup Solution Providers: Your First Mate on the Voyage Over the Sea of Change With Cloud Backups Backup and recovery operations was once a set-it-and-forget it design architecture with a static reference architecture. Then along came the cloud, disrupting everything...
Smarp Briefs on the Latest Updates to Its Communications and Advocacy Solution On June 17, 2021, Smarp briefed Info-Tech on the latest updates to its communications and advocacy platform. Based out of Helsinki, Smarp provides solutions for over 300...
Aspect Software Briefs on the Rationale for Its Noble Systems Merger On June 18, 2021, Aspect Software briefed Info-Tech on the rationale behind its merger with Noble Systems to found Alvaria. Aspect and Noble announced the merger on May 10,...
BlueJeans Outlines Its 2H 2021 Product Roadmap On June 3, 2021, BlueJeans provided an update on its product direction for 2H 2021. BlueJeans is now fully integrated with Verizon One, completing Verizon’s full UCaaS...
Change Management Post-Implementation Checklist This checklist is designed to help you make quick progress on building a post-implementation checklist for your own change management practice.
Change Management Communications Plan This template is used to outline the key audiences for communication and draft messages for each audience as part of the new change management program rollout.
Change Management Roadmap Tool This tool is designed to help organizations plan the implementation of their standardized change management practice.
Optimize IT Change Management – Executive Brief The goal of a quality change management program should be to reduce risk incurred through changes. Creating standardized, repeatable processes is the key to achieving that...

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