|
IT incidents can be categorized into runbooks where a standardized response process is defined, eliminating inconsistency and ambiguity while increasing operational...
|
|
|
Document your procedures to identify control points and areas of opportunity.
|
|
|
Responding and recovering quickly from unplanned incidents is a critical path to become a trusted partner for the business. This storyboard will walk you through the steps...
|
|
|
The ability to respond and recover quickly from unplanned incidents is a critical path in becoming a strategic and trusted partner for the business. Read this Executive...
|
|
|
Vending machines have been around for decades and they're getting new life as we look at ways to provide contactless distribution of many items in many industries. IT is no...
|
|
|
Use this tool to communicate and market the launch of the chatbot to your organization and stakeholders.
|
|
|
Use this tool to plan and roadmap your action items during and beyond the implementation of your chatbot proof of concept.
|
|
|
Use this template to record the roles and responsibilities of your chatbot support team.
|
|
|
Use this template to record your chatbot conversation trees before implementing them.
|
|
|
Use this tool to record the metrics necessary to manage the success of your chatbot.
|
|
