Infrastructure & Operations
Topics
Automate IT Asset Data Collection LIVE 2024 PresentationGood asset data can inform every important IT decision, and IT Asset Management can deliver unexpected returns to savvy IT professionals. To deliver accurate, actionable,... |
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Discover Shadow IT and Reduce SaaS RisksShadow IT and business-managed software may be increasing security risk. Learn how SaaS management tools will help you to discover and manage your SaaS environment to... |
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Radically Change Your Service DeliveryExplore what to automate in order to improve infrastructure, service support, and customer experience. |
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Build a FinOps Strategy to Enable Dynamic Cloud Cost Management KeynoteIn an increasingly cloud-centric world, cost management can be a competitive differentiator. FinOps allows CIOs to align strategic cloud cost management and organizational... |
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Create VIP Services for EveryoneAll users want VIP support when working with the service desk, but providing that service at scale is challenging. Explore how to create a VIP service that relies on good... |
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Embrace Automation Capabilities and Revolutionize IT OperationsAI features and initiatives can be overwhelming, and if not prioritized, they may become counterproductive. A deliberate and planned ITOps automation strategy can... |
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Build a FinOps Strategy to Enable Dynamic Cloud Cost Management PresentationFinOps enables strategic cloud usage to improve cost efficiency and boost business value. Improve your IT-business integration with AI-assisted cost forecasting and... |
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Establish Use Cases to Unlock the Value of Your CMDBA well-functioning configuration management database (CMDB) empowers almost all other IT management and governance practices, but to unlock its true potential, its data... |
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Acterys: How Writeback and Data Management Enhance Power BI and Excel for Business Analytics and PlanningActerys enhances decision-making throughout the organization by integrating smoothly with Microsoft Power BI and Excel. The writeback and centralized data management... |
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NICE Enlighten AI – The Kiss of Death for Traditional Call Centers?Discover how NICE Enlighten AI is transforming call centers. Say goodbye to traditional call centers and hello to the future of enterprise customer experience. |
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