Infrastructure & Operations
Topics
Organizational Resilience: Anticipate and AdaptOrganizational resilience is a complex, organization-wide leadership and cultural initiative that takes time and effort to fully flesh out. However, there are key tenets... |
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AI Solution Summary: ServiceNow IT Service ManagementThe transformative power of AI has created expectations for organizations to implement AI-powered solutions throughout various business processes, including ITSM. This... |
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Resources for IT Leaders Impacted by the LA WildfiresThe resources in this guide are designed to help you lead effectively through the challenges presented by the 2025 LA Wildfires. We hope this resource serves as a valuable... |
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AI and the Los Angeles Wildfires: Fighting DisinformationMisinformation and disinformation represent an enormous risk, especially during a crisis. It is critically important to question and fact check all information from... |
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Radio Use Cases for Emergency CommunicationsHam radio is an easy answer for emergency communications – here’s how IT leaders can help. |
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Respond Swiftly and Effectively to Crises With a Crisis Management PlanThis note emphasizes the importance of having a crisis management plan to respond swiftly and effectively to various crises, and provides guidance to IT leaders on... |
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Infrastructure & Operations Priorities 2025 ReportDriven by Info-Tech research and underpinned by the Info-Tech IT Management & Governance framework, this research examines five key priorities for I&O leaders and offers... |
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Infrastructure & Operations Priorities 2025For I&O leaders, 2025 will demand an evolution from a reactive, support-focused IT function to a strategic partner driving organizational success. Traditionally, I&O teams... |
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End-User Computing Strategy SpecialistThe end-user computing strategy specialist is responsible for designing and implementing the company's end-user computing strategy. |
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Review: Microsoft’s AI Tour in Toronto, Dec. 2024Microsoft’s AI Tour visited Toronto, ON, on December 3, 2024. The event primarily showcased Microsoft’s latest AI offerings and their capabilities. There were several other... |
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