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FinOps enables strategic cloud usage to improve cost efficiency and boost business value. Improve your IT-business integration with AI-assisted cost forecasting and...
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A well-functioning configuration management database (CMDB) empowers almost all other IT management and governance practices, but to unlock its true potential, its data...
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Acterys enhances decision-making throughout the organization by integrating smoothly with Microsoft Power BI and Excel. The writeback and centralized data management...
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Discover how NICE Enlighten AI is transforming call centers. Say goodbye to traditional call centers and hello to the future of enterprise customer experience.
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Discover how NICE Enlighten AI is transforming call centers. Say goodbye to traditional call centers and hello to the future of enterprise customer experience.
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A lightweight documentation of the service desk’s standardized processes.
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On July 19, 2024, a defective update to CrowdStrike’s Falcon software began causing Windows hosts to crash, with symptoms including bug check and blue screen errors that...
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Eracent is a privately held IT asset management (ITAM), software asset management (SAM) and cybersecurity solution provider founded in 2000. Their roots trace back to AT&T,...
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This spreadsheet helps you formalize selection of cloud cost management platforms and set starting point for platform evaluation.
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This Excel-based roadmap tool helps track outstanding implementation activities from your FinOps project.
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