Infrastructure & Operations

Unit4’s Vision for Ambient ERP as the Path to Enterprise Value

Traditional ERP systems have not kept pace with modern constraints on time and budget. Implementations often run far beyond initial plans due to poor organizational change...

Pendo’s AI Pivot: From Product Analytics to Enterprise Intelligence

Pendo is transforming from a product analytics company into a comprehensive platform that supports both conventional user interfaces and AI. It now links usage data to...

Infrastructure & Operations Research Center Capstone

This capstone piece summarizes the research domains within the Infrastructure & Operations Research Center.

Outsource IT Infrastructure Risk Assessment Workbook

A structured workbook that supports every stage of your outsourcing preparations.

Leverage Risk to Inform IT Outsourcing Requirements – Phases 1-3

A research methodology that will help you assess the risks of outsourcing your infrastructure.

Leverage Risk to Inform IT Outsourcing Requirements

Many organizations choose to outsource IT infrastructure, but the results often disappoint – and outsourcing only amplifies internal gaps and inefficiencies. Assessing...

​​Infrastructure and Operations Priorities 2026​ Report

A timely report that maps out five key initiatives for I&O leaders to focus on in the upcoming year.

​​Infrastructure and Operations Priorities 2026​

The Infrastructure & Operations Priorities 2026 report outlines five critical initiatives to help I&O leaders break free of the technical debt, legacy systems, and manual...

Cut Costs by Leveraging AI Solutions

This practical research framework will help you identify, prioritize, and select AI use cases that offer the most cost-cutting potential for your organization based on ROI,...
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Cut Costs by Leveraging AI Solutions Phases 1-2

A step-by-step guide to discovering AI’s savings potential for your organization.
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