Future State, Constraints, and Mitigation Workbook

An easy-to-use workbook that defines the constraints associated with your strategy and future vision.

IT Infrastructure Modernization Strategy Presentation Template

A high-level executive presentation optimized for the boardroom.

IT Infrastructure Modernization Strategy Report Template

A valuable template intended to get management on board with your proposed strategy.

Build a Strategy to Modernize Your Infrastructure

Ensuring IT infrastructure keeps pace with constant technological change is not just a technical challenge but a strategic imperative – falling behind will leave your...
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Build a Strategy to Modernize Your Infrastructure – Phases 1-4

A step-by-step framework for developing the strategic approach and mindset that will fuel your modernization initiatives.

Review: Microsoft’s AI Tour in Toronto, Dec. 2024

Microsoft’s AI Tour visited Toronto, ON, on December 3, 2024. The event primarily showcased Microsoft’s latest AI offerings and their capabilities. There were several other...

Business-ITOps Alignment Workbook

An Excel-based workbook to define key focus areas and leverage additional Info-Tech resources to guide you through improvements.

Service and Operations Task Planning and Role Assignment Tool

An Excel-based template to document and prioritize activities.

​​Create a Service Management and IT Operations Strategy​

Develop a holistic, integrated vision for IT operations and service management practices in alignment with your organization’s greater goals.
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​​Create a Service Management and IT Operations Strategy​ – Phases 1-3

A step-by-step methodology to envision the future of service management and ITOps, assess the current state, and develop a roadmap to align IT initiatives to organizational...
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