I&O Process Management

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Manage Your Capacity to Increase Your Availability Storyboard Maximize availability through proactive capacity management.
Capacity Management Workbook Workbook to record the results of the various phases of the Manage Your Capacity to Improve Your Availability storyboard.
Capacity Intake Workbook Use this tool to facilitate the intake of infrastructure components or capacity requests.
Capacity Management Plan Template Customizable template to reflect your plan for capacity management.
HAM Roles and Responsibilities Template Record detailed responsibilities for your hardware asset management practice.
Implement Hardware Asset Management – Phases 1-4 Use our methodology to review, design, and document your hardware asset management processes.
HAM Recap and Results Template Use this template to record key insights from your hardware asset management improvement exercises.
HAM Standard Operating Procedures This template is designed to assist you in the creation of a standard operating procedure for hardware asset management.
HAM Budgeting Tool Use this tool to develop and justify the budget for hardware assets for the upcoming year.
IT Asset Administrator Use this template to define the job description for the role of IT Asset Administrator or Coordinator.