I&O Process Management

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Build a Strategy to Modernize Your Infrastructure – Phases 1-4 A step-by-step framework for developing the strategic approach and mindset that will fuel your modernization initiatives.
IT Infrastructure Modernization Strategy Report Template A valuable template intended to get management on board with your proposed strategy.
IT Infrastructure Modernization Strategy Presentation Template A high-level executive presentation optimized for the boardroom.
Future State, Constraints, and Mitigation Workbook An easy-to-use workbook that defines the constraints associated with your strategy and future vision.
Review: Microsoft’s AI Tour in Toronto, Dec. 2024 Microsoft’s AI Tour visited Toronto, ON, on December 3, 2024. The event primarily showcased Microsoft’s latest AI offerings and their capabilities. There were several other...
Service and Operations Task Planning and Role Assignment Tool An Excel-based template to document and prioritize activities.
Service and IT Operations Strategy and Roadmap Template A customizable PowerPoint template to document the outputs from this blueprint’s activities in a boardroom-ready presentation.
Service and Operations Strategy Assessment An easy-to-use Excel workbook allowing an extensive self-assessment of your integrated operational practices.
Create a Service Management and IT Operations Strategy Develop a holistic, integrated vision for IT operations and service management practices in alignment with your organization’s greater goals.
Create a Service Management and IT Operations Strategy – Phases 1-3 A step-by-step methodology to envision the future of service management and ITOps, assess the current state, and develop a roadmap to align IT initiatives to organizational...

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