I&O Process Management

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Roadmap Workshop Breakout Templates Use these templates to gather information in preparation for building your infrastructure roadmap.
Legacy Technology Watchlist This tool is designed to help IT infrastructure managers document, prioritize, and visualize the relative criticality and effort required for a portfolio of legacy...
Network Backup for Atlanta Data Center – Backups Example Use flowcharts and checklists to create effective SOP documents.
Document Management Checklist Use flowcharts and checklists to create effective SOP documents.
Application Development Process – AppDev Example Use flowcharts and checklists to create effective SOP documents.
Sales Process for New Clients – Sales Example Use flowcharts and checklists to create effective SOP documents.
Incident and Service Management Procedures – Service Desk Example Use flowcharts and checklists to create effective SOP documents.
Standard Operating Procedures Workbook Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.
Govern Shared Services IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.
Measuring the Economic Health of IT, Post Recession Info-Tech's analysis of IT budgets across North America reveals a strong upward trend since 2009. Organizations are benefiting from the economic recovery and the effects of...