I&O Process Management

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Measuring the Economic Health of IT, Post Recession Info-Tech's analysis of IT budgets across North America reveals a strong upward trend since 2009. Organizations are benefiting from the economic recovery and the effects of...
Video: Software Asset Management Implement Software Asset Management to reduce costs and improve processes.
IT Asset Manager The role of the IT Asset Manager is to oversee the daily and long-term strategic management of software and technology-related hardware within the organization.
Application Support Analyst The Application Support Analyst's role is to deliver support to end users in the organization about how to use various types of software programs efficiently and...