I&O Process Management
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ServiceNow and Microsoft Partnership: Great for ServiceNow and Microsoft Customers, Great for Vendor Lock-InServiceNow and Microsoft are furthering their partnership by hosting the Now platform in the Azure-trusted cloud. These features and integrations are powerful, but comes at... |
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Tools Are Easy, Process Is Hard – Ayehu’s IT Automation SolutionIT automation tools such as Ayehu make automating easier than ever, leaving process work as the hardest part. |
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Cherwell’s New Partner Program Will Improve Trust Between Customers and Cherwell PartnersCherwell is overhauling its global channel program. These changes will continue to drive stellar customer service, but don’t use it as an excuse to outsource Cherwell... |
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Control Desk Continues to Woo Enterprise ClientsIBM has an attractive ITSM and ITAM roadmap for Control Desk. The BigFix divestiture, however, raises some pressing questions. |
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How BigFix Administrators Need to Prepare for the DivestitureIBM is divesting BigFix, Domino, Notes, and other software lines to HCL. It’s not a reason to jump ship, but do a muster drill to be safe. |
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Asset Panda Adds Procurement Functionality to Core ITAM ProductAsset Panda has announced the release of four new modules, adding service management and end-to-end asset management functionality to its core, lightweight ITAM offering. ... |
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The XebiaLabs Application Release Automation Tool, “XL Release,” Gains ServiceNow CertificationXebiaLabs has announced that it has received certification of its new XL Release app integrating ServiceNow and the XebiaLabs DevOps Platform. The integration enables... |
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Optimize the IT Operations CenterNow, the IT Operations Center is about more than network monitoring. An effective Operations Center provides visibility across the entire stack, generates actionable... |
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Optimize the IT Operations Center – Executive BriefRead this Executive Brief to understand why the modern-day Operations Center is necessary to meet the business' availability demands. |
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Optimize the IT Operations Center – Phases 1-4This storyboard will help you optimize your IT Operations Center for increased reliability and reduced manual repetitive work. |
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