Managing IT
Topics
Types of Content
Vendor List Evaluation ToolThis tool can be used in any purchase scenario, but is particularly effective in shortlisting candidates to a manageable size (three to five candidates) before issuing a... |
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Service Risk Assessment ToolUse this tool to help classify your services by risk. |
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Service Catalog Requirements ToolService catalogs should look different depending on the type of objectives the service catalog aims to achieve. This tool will help you determine the service catalog... |
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New Service Proposal TemplatePreparing a formal business proposal for a new service can be a challenge for many IT leaders. Use this template to obtain formal justification to move forward given the... |
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Configuration Item RecordThis template will provide sufficient information about service assets to enable the service to be effectively managed, assess the impact of changes, and deal with service... |
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Release and Development ChecklistUse this document to ensure you've made the proper considerations during planning, building and testing, and deployment of new software. |
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Management Profile TemplateA management profile is a description of the capabilities (skills and behaviors) and attitudes that an organization’s managers require to drive the business strategy and... |
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Checklist for Team BuildingAssembling a team of individuals with the appropriate skill sets helps ensure all project goals are met; however, even the most talented group needs help with working... |
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On-the-Job Assignment and Evaluation TemplateOn-the-job assignments are the best way to have learners apply newly acquired skills and have them assessed by their supervisors. |
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Fast Track Tool: LeadershipThe purpose of the Leadership Fast Track Tool is to focus on ways of developing your leadership skills that can be achieved within budgetary means so that you are able to... |
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