Managing IT - Tools
Topics
Types of Content
Total Compensation WorksheetUse this tool to determine the total compensation of your staff. |
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New Employee Cost CalculatorRecruiting new employees should be preceded by a clear understanding of the full costs of current employees in relation to those of each new hire. This is an exercise... |
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Annual Salary Assessment ToolOrganizations with compensation issues often have difficulty recruiting and retaining valuable employees. Use this tool to help you identify inequities in base salary... |
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Service Desk Ticket Classification and Dashboard ToolThis tool is designed to help you classify and analyze closed service desk tickets. Use the information to analyze your classification scheme and make the case for a... |
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Service Desk Action Plan RoadmapUse this roadmap to identify and prioritize tasks that you need to complete as you work to improve your service desk. |
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Data Center Relocation Project Planning and Monitoring ToolA data center relocation project is a risky endeavor that requires rigorous planning and attention to detail. Practicing good project management processes and understanding... |
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In-House IT Infrastructure Costing ToolUse this tool to help you determine the costs of running your IT infrastructure in-house. |
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Infrastructure Outsourcing Business Impact Analysis ToolDon’t be afraid to outsource your infrastructure supporting critical applications. Use this tool to map your critical applications and decide which infrastructure... |
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Proposal Evaluation ToolThis tool scores vendor proposals against weighted criteria and provides a vendor recommendation. |
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Outsourcing Systems Management Decision WorkbookUse this tool to assess current capabilities and criticality of insourced services in order to make a decision around outsourcing systems management. The workbook proceeds... |
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