Small Enterprise Resources

Legacy Technology Watchlist

This tool is designed to help IT infrastructure managers document, prioritize, and visualize the relative criticality and effort required for a portfolio of legacy...

Learning Plan Template

Address your knowledge and skill gaps with a learning plan template.

Network Backup for Atlanta Data Center – Backups Example

Use flowcharts and checklists to create effective SOP documents.

Document Management Checklist

Use flowcharts and checklists to create effective SOP documents.

Application Development Process – AppDev Example

Use flowcharts and checklists to create effective SOP documents.

Sales Process for New Clients – Sales Example

Use flowcharts and checklists to create effective SOP documents.

Incident and Service Management Procedures – Service Desk Example

Use flowcharts and checklists to create effective SOP documents.

Data Steward

Data stewards are designated employees with a mandate and accountability for improving the data quality and integrity in their particular business area or data silo. They...

IT Customer Service Orientation Assessment Tool

A customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core...

Avoid Project Management Pitfalls

To achieve greater likelihood that your project will stay on track, watch out for the four big pitfalls: scope creep, failure to obtain stakeholder commitment, inability to...

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