Small Enterprise Resources
Topics
Types of Content
Service Desk Ticket Classification and Dashboard ToolThis tool is designed to help you classify and analyze closed service desk tickets. Use the information to analyze your classification scheme and make the case for a... |
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Service Desk Internal Service Level Agreement TemplateCreate the internal service desk SLA by amalgamating the insights from the current and target state analysis. |
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Detailed Project Request FormUse the Detailed Project Request Form if your intake processes require more friction. |
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Light Project Request FormUse the Light Project Request Form if your intake processes require less friction. |
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Stakeholder Communication Planning TemplateThe Stakeholder Communication Planning Template is used to document your list of initiative stakeholders to track stakeholders and plan communication with them throughout... |
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Track and Measure Benefits ToolThe Track and Measure Benefits Tool is used to monitor and track if the desired benefits have been met. Deviations in benefits are documented so a remedial action plan can... |
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Initiative Roadmap ToolThe Initiative Roadmap Tool is used to organize and monitor project work. Project milestones and tasks can accurately be planned out. Once the project begins, real-time... |
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IT Project Management LiteIf your organization designates people “project managers” but doesn’t allocate time to project management duties, you can use this blueprint to find the right balance of... |
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IT Project Management Lite StoryboardProvide project managers with processes that they have the time to follow. |
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Minimum-Viable PMO Needs AssessmentAnalyze the value of the time and effort you spend on project management activities. |
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