Small Enterprise Resources - Tools
Topics
Types of Content
IT Customer Service Orientation Assessment ToolA customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core... |
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Project Pitfall Detection & Mitigation ToolUse this tool to assess project vulnerability related to four critical challenges that sink many projects. Based on your answers, the tool will indicate which pitfalls... |
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Project Management Pitfalls Issue LogUse this tool to track on-going project issues relative to four typical project management pitfalls. As problems arise, related to these pitfalls, track who will handle the... |
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IT Steering Committee Challenge Assessment ToolOrganizations that operate effective IT Steering Committees realize better IT project priority setting as well as improved alignment with business objectives. Use this tool... |
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Project Prioritization ToolFor many organizations, projects in IT environments are a critical part of daily operations. Constrained by budget, time frames, and personnel, IT leaders must carefully... |
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Fast Track Tool: Select and Evaluate VendorsEnterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with,... |
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Fast Track Tool: Manage Vendor PerformanceAchieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor, measuring... |
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Professional Development Program GuideA carefully evaluated and documented roster of training options greatly facilitates the training planning process. Build a program guide to act as a quick reference for... |
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