Small Enterprise Resources - Tools
Topics
Types of Content
Impact Analysis ToolThe Impact Analysis Tool helps project managers determine the business value and technical complexity scores for every application being assessed for its rationalization... |
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Vendor List Validation ToolThe Vendor List Validation Tool recommends potential resources in seeking out vendor candidates. Use this tool as a checklist to ensure that all possible resources have... |
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Guide to Interpreting Standard ContractsThis tool is an information guide to help relative newcomers to contract law navigate the terms and concepts commonly used in IT vendor and service provider contracts. |
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Fast Track Tool: Negotiate ContractsA well-written contract ensures that the selected vendor meets the company's specific expectations and objectives for the purchase. During the evaluation process, the team... |
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Service Management Maturity AssessmentThis tool will help identify your organization's current service management maturity level. |
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Proposal Receipt TemplateUse this tool to track received proposals for each RFP issued. |
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Service Risk Assessment ToolUse this tool to help classify your services by risk. |
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Service Catalog Requirements ToolService catalogs should look different depending on the type of objectives the service catalog aims to achieve. This tool will help you determine the service catalog... |
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Service Desk Software TCO Comparison ToolThis Total Cost of Ownership (TCO) calculator is designed to aid decision makers in comparing the costs of traditional on-premise (installed) models and... |
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Service Desk Performance Tracking ToolThe service desk is at the front line of IT services and is among the most process-intensive elements of any IT operation. Use this tool and template to assess IT service... |
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