Small Enterprise Resources - Tools
Topics
Types of Content
Service Desk Efficiency CalculatorThe purpose of the Service Desk Efficiency Calculator is to assess the impact of different improvements on service desk cost and productivity. |
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Detailed Recommendation and Decision Tracking Log TemplateThis template is used to track scope change decisions and their impacts. |
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Risk Management WorkbookThis workbook is used to create the project's risk management plan to mitigate or eliminate potential risks, and track each risk item during project execution. |
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Project Staffing PlanThe Project Staffing Plan should be used by the project manager to determine skill requirements, assess skills, determine scheduling requirements, and draft a plan to fill... |
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Project Stakeholder and Impact Assessment ToolUse this tool to identify project stakeholders and the impact that the project will have on them, as well as the reaction you expect to receive from the stakeholders. |
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Light Recommendation and Decision Tracking Log TemplateThis template is used to track scope change decisions and their impacts. |
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Quality Management WorkbookThis workbook is used to facilitate sound quality management that monitors the status of deliverable quality throughout project execution. |
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Benefits Management Plan TemplateUse this template to document project benefits and create a plan for realizing those benefits. This workbook should be used to categorize benefits and record relevant... |
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Infrastructure Roadmap Technology Assessment ToolThis tool evaluates new technologies for inclusion on the roadmap. |
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Service Desk Outsourcing RFP Scoring ToolThis tool will help you score the responses from your vendor to assist in your selection. |
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