Strategy & Governance

ServiceNow’s Orlando Release Focuses on AI With Now Intelligence

ServiceNow’s Orlando release introduced Now Intelligence, a set of features that strengthen ServiceNow’s lead in the AI-powered IT service management (ITSM) and digital...

COVID-19 Pandemic Will Catalyze the Adoption of Contactless Payments in the US

The US has lagged in the adoption of contactless payments, which is a common payment mode in other developed nations like Australia and South Korea. The article builds a...

Webinar: Streamline Your Workforce During a Pandemic

The COVID-19 pandemic has had significant effects on the market and workforce availability. Organizations are losing revenue, leading to pressure to quickly cut costs,...

Cost-Reduction Planning for IT Vendors

The speed at which IT leaders need to reduce costs is unprecedented. IT faces a momentous challenge to identify and prioritize cost-reduction measures that don’t...

Cost-Reduction Planning for IT Vendors Storyboard

Read our concise Executive Brief to find out how you can reduce your IT cost in the short term while establishing a foundation for long-term sustainment of IT cost...

Cost-Cutting Classification and Prioritization Tool

The purpose of this tool is to create an action plan or mini project plan for the cost-cutting activities required due to emergency or crisis situations.

Rise of the Robots: Automatons Deployed Alongside Healthcare Workers in the Front-Line Battle Against COVID-19

In the real world of 2020, humanity faces a global threat posed by the novel coronavirus. To fight COVID-19, we are calling upon robots to disinfect hospitals and other...

Working With Microsoft During an Economic Downturn

Microsoft’s deep pockets and Financing division can save your IT budget. If your Enterprise Agreement is coming up for renewal in the next six months, we will likely be in...

Offboarding Temporary Layoffs During COVID-19

IT organizations across the globe are quickly refocusing themselves to better support their end-user communities and other stakeholders as the COVID-19 pandemic continues...

End-User Offboarding Checklist

Use this tool to help you centralize and track offboarding process by employee. Modify it with the information that is specific to your organization.
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