People & Leadership

Professional Services IT Leadership – Addressing the cultural divide in professional services firms

A look at the dichotomy between the “professionals” within a professional services organization and those who support professionals within that organization.

Improve IT Team Effectiveness Storyboard – Phases 1-3

This storyboard will help team leaders and coaches to assess team effectiveness and improve performance.

IT Team Effectiveness Survey Tool

This tool allows you to record and analyze responses from Info-Tech's IT Team Effectiveness Survey.

Identity – Responsibilities and Dependencies

Template to identify and determine key responsibilities of each team member.

Atmosphere – SCARF Worksheet

The SCARF worksheet supports a team discussion on what may be interfering with their sense of safety in the team.

Exchanges – Team Communications Flow

The Team Communications Flow tool will highlight the interactions of the team as a whole as well as the individual members.

Decision Making Accountability Workbook

Template to record different decisions the team is called upon to make that provides transparency and accountability.

Action Plan Template

The Action Plan template captures next steps for the team on what they are committing to build a more effective team.

IT Team Effectiveness Survey

The IT Team Effectiveness survey is a tool that, when completed by each team member, will indicate strengths and areas for focus.

Exchanges – Communications Guide Poster Template

A template to record communication protocols for the team.
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