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Use this research to transform your relationships with stakeholders in order to drive IT satisfaction and success.
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A methodical guide designed to help you find and select a DXP that meets your organization’s unique needs.
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A comprehensive template that will allow you to give detailed instructions to vendors.
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A template that clearly communicates your DXP needs to interested vendors.
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In 2025, Salesforce launched its Next Gen Marketing Cloud, debuting a new “agentic marketing” model in which autonomous AI agents independently build, personalize, and...
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Canva is a platform that enables teams to create, manage, and share content. It includes developer tools, integrated AI, and compliance and governance features that meet...
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Zoho’s #SMZ25 conference in San Antonio in September 2025 served as a platform for deep dives into the company’s core strategy, offering insights beyond product launches....
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Identify and fix high-impact gaps in your omnichannel journey with a practical, scalable strategy.
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Align your tools, data, and teams to eliminate CX friction and execute a seamless omnichannel strategy. This playbook zeroes in on the highest-impact gaps in your customer...
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Build an actionable omnichannel execution plan using this strategy template
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