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IT Event Management Drives More Value When Integrated with Other ITSM Practices, According to New Info-Tech Research Group Blueprint
As technology continues to evolve, organizations are finding it increasingly challenging to manage their modern and intricate IT environments. One of the main difficulties IT departments face is the identification and timely resolution of incidents within their infrastructure. These incidents can...
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A Successful Cloud Strategy Hinges on a Series of Smaller Conversations, says Info-Tech Research Group
For many organizations, transitioning to the cloud can be daunting, akin to shifting from office to remote work. While the cloud offers undeniable benefits, businesses must adjust to accommodate those changes, and the results may not always be equivalent. To help business and IT leaders prepare a...
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Key Data and Analytics Trends for 2023 Published in Info-Tech Research Group's Latest Report
To help tech leaders and their organizations stay on top of the latest trends, global IT research and advisory firm Info-Tech Research Group has released its Data and Analytics Trends 2023 report. The report covers a range of topics, including artificial intelligence and machine learning, data ma...
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The Impacts of Hybrid Work on IT, Technology, and Employees Detailed in New "State of Hybrid Work in IT" Report From Info-Tech Research Group
Over the past three years, hybrid work has been catapulted to the forefront of strategic organizational decision making, with organizations across various industries continuing to offer some form of long-term hybrid or remote work options. As such, IT departments are still being tasked with not o...
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Zero-Trust Presents an Opportunity for Healthcare IT Leaders to Improve Security of Technology Assets, Says New Blueprint From Info-Tech Research Group
Zero-trust architecture has gained paramount importance as the healthcare industry starts to include more connected Internet of Medical Things (IoMT) devices, augmented reality, and robotics within care pathways. However, the zero-trust model – never trust, always verify, assume breach, and verif...
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Recurring Issues Have Started to Erode Trust in IT, According to New Report From Info-Tech Research Group
IT departments are typically able to resolve issues assigned to them quickly, leading to increased confidence in organizational IT function. However, recurring incidents that impede an organization's ability to reduce incident volume or to allow upper-tier support staff to engage in planned work ...
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"The State of Black Professionals in Tech" Report by Info-Tech Research Group Highlights the Unique Experience of Black Employees in the Tech Industry
Although Black History Month is drawing to a close, it is important to remember that the minority experience is not a monolith. The barriers that Black professionals encounter are not limited to the same barriers as their colleagues. To offer an in-depth, data-backed look into the unique Black ex...
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Using AI in Sports Will Improve Integrity and Fairness of the Industry, Says Info-Tech Research Group
Officiating in sports has always been controversial; fans and spectators can be skeptical of some of the decisions officials make during a game. As well, there is a history of gambling scandals and other bad decisions made by referees that set a precedent for skepticism. Implementing Artificial I...
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Cloud Network Design Must Evolve to Meet Both Current and Future Organizational Needs, Says Info-Tech Research Group
Cloud adoption among organizations has increased dramatically over the past few years, both in the range of services used and the extent to which they are employed. However, network builders tend to overlook the vulnerabilities of network topologies, which leads to complications down the road, es...
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