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Gaming & Hospitality Organizations Must Prioritize Implementing a Digital Leadership Role to Stay Ahead of the Curve, Says New Resource From Info-Tech Research Group
Digital is the new normal for a variety of industries, and the Gaming & Hospitality industry is no exception. COVID-19 was the volatile breaking point that forced change in the industry on an IT, business, and customer level, but many organizations continue to face challenges in the new digital-f...
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Project Managers Can Play a Vital Role in Aligning IT Change Management and Project Management for Better Business Outcomes, Says Info-Tech Research Group
As more organizations leverage digital adoption platforms and facilitate changes in work culture, Info-Tech Research Group advises them integrate change and project management methodologies. However, aligning IT change management with project management can pose significant challenges, requiring ...
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Info-Tech Research Group Unveils New Blueprint to Help Service Desks Overcome Obstacles and Boost End-User Satisfaction
With customer expectations continuing to shift, service desks are under pressure to adapt and meet the increasing demands of their organizations. As a result, service desks are increasingly receiving tickets from end users reporting issues with new applications. The service desk faces several cha...
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How Generative AI is Changing the Face of Education: New Research From Info-Tech Research Group
Generative AI, a powerful technology known for content creation and discovery, has gained significant attention in recent months. Its use within the education sector has raised concerns, especially in relation to cheating. Educational institutes are struggling to address these challenges: plagiar...
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Info-Tech LIVE 2023 is Set to Deliver the Latest Research and Trends for Exponential IT
Global IT research and advisory firm Info-Tech Research Group has announced the return of its marquee event, Info-Tech LIVE, for 2023. The event is scheduled to take place in Las Vegas, Nevada, at The Cosmopolitan of Las Vegas from September 19 to 21, 2023.
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Selecting the Right eCommerce Platform is Critical in a Competitive Market, says Info-Tech Research Group in New Industry Guide
eCommerce solutions are becoming increasingly essential tools as they shoulder tasks integral to organizational operations and become an indispensable part of a holistic customer experience strategy. However, selecting the right platform that aligns with an organization's unique needs can be a da...
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Info-Tech Research Group's Latest Study Reveals Gaps in Cloud Resilience and Offers Practical Steps for IT Leaders to Ensure Business Continuity
Despite significant investments by cloud providers to improve resiliency, organizations are still vulnerable to cloud outages and data loss. IT leaders responsible for managing an organization's disaster recovery plan and overall resilience must consider the added element of cloud risk. Info-Tech...
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Continual Improvement Strategies Can Help Businesses Enhance Productivity and Competitive Edge in Current Economic Climate, Says Info-Tech Research Group
With the ongoing shifts to the economic climate, many companies are reconsidering their priorities and staffing strategies. As a result, optimizing productivity has become an increasingly crucial exercise for businesses of every scale. To accomplish this daunting task, IT managers must make it a ...
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Emerging Digitalization Possibilities for Utilities Come With Unique Cybersecurity Risks, Says Info-Tech Research Group in New Report
With the world becoming increasingly digitized, security leaders within the utilities sector face a dynamic and complex landscape. Utilities own and operate a collection of systems, assets, facilities, equipment, and devices that interact with the physical world and are interconnected via various...
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