What is Zoom Team Chat?
Make meaningful connections with a unified solution for meetings, team chat, whiteboard, phone, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
96 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Team Chat?
Pros
- Reliable
- Efficient Service
- Continually Improving Product
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Mobility
Web & Desktop Conferencing
Audio Transcription
Call Management
Secure Access
Third-Party Integration
Centralized Management Portal
Presence IM
Speech Access and Personal Assistant
Analytics Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Breadth of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Zoom Team Chat Reviews
Abdi A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Ultimately the best with live conferencing.
Likeliness to Recommend
What differentiates Zoom Team Chat from other similar products?
Simple installation and cost effective. Reliable with live conferencing. Hold team meeting through video calls. Ease of use.
What is your favorite aspect of this product?
Most intuitive and friendly user interface. Reliable with live conferencing. Chats are faster to share files and documents.
What do you dislike most about this product?
Great and most effective with team collaboration.
What recommendations would you give to someone considering this product?
Yes very much convinient with video conferencing and team collaboration. Easy to share files and documents. Super efficient with live conferencing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2021
Great product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jane R.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2021
Great Product and Usability
Likeliness to Recommend
What differentiates Zoom Team Chat from other similar products?
Zoom Phone comes at a lower price bearing in mind the services that you receive from the product compared to most of other similar products
What is your favorite aspect of this product?
I like how Zoom Phone has high quality videos during video calls. It gives an allowance of many people per conference hence one does not have to conduct several similar meetings due to participant limitation.
What do you dislike most about this product?
The only problem is that you need to have a strong and reliable internet to use Zoom Phone.
What recommendations would you give to someone considering this product?
I recommend Zoom Phone to anyone in whichever field and has to communicate with clients, colleagues or team-mates to try use. It has several features that support various forms of communications and is also effective for recording calls.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
