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Zoom Video Communications, Inc.

Zoom Spaces

Composite Score

8.2 /10

CX Score

8.5 /10

53 Reviews Write a Review

What is Zoom Spaces?

The modern workspaces for hybrid teams, Zoom Spaces bring HD video collaboration into any space - in the office, in the classroom, or at home - and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Spaces are the conference room experience that make it easy to run or join video meetings with a tap of a button.

Company Details

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Awards & Recognition

Zoom Spaces won the following awards in the Digital Signage category

Filter By

0 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

1 Top Rated Capabilities

2 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2 Top Rated Capabilities

1 Top Rated Features

2023

Zoom Spaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoom Spaces.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

90 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoom Spaces?

4% Negative

1% Neutral

95% Positive

Pros

Client Friendly Policies
Trustworthy
Performance Enhancing
Efficient Service

Feature Ratings

Average 81

Cloud-Based

Multi-Property Support

Emergency Alerts

Device Management

Streaming/Broadcast

Security

Content Management

Centralized Display Management

Access Permissions Management

Integration

Mobile Access

Vendor Capability Ratings

Average 80

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Business Value Created

Breadth of Features

Vendor Support

Ease of Data Integration

Ease of Customization

Zoom Spaces Reviews

Madeline P.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Incredible Platform

Likeliness to Recommend

9 /10

What differentiates Zoom Spaces from other similar products?

Zoom Spaces stands out due to its integration with the broader Zoom ecosystem, including Zoom Meetings, Zoom Rooms, and Zoom Team Chat. This integration allows for a seamless user experience and centralized management of various communication and collaboration tools

What is your favorite aspect of this product?

Zoom Spaces offers various features that enhance collaboration, such as dynamic layouts, AI workspace finders, and virtual receptions. These tools improves team efficiency and communication

What do you dislike most about this product?

For smaller businesses or startups, the cost of implementing Zoom Spaces might be prohibitive. The comprehensive suite of tools and features comes at a premium, which may not be justified for all organizations

What recommendations would you give to someone considering this product?

Implement third-party reporting solutions that can pull data from Zoom Spaces and generate customized reports tailored to your specific needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Mansi J.

Role: Sales Marketing
Industry: Banking
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted May 2024

It’s okay, not so great

Likeliness to Recommend

6 /10

What differentiates Zoom Spaces from other similar products?

I think the only thing is that it’s an old platform so people are familiar with jt

What is your favorite aspect of this product?

I guess it’s easy to use

What do you dislike most about this product?

It’s too basic

What recommendations would you give to someone considering this product?

If you want something simple go for it

Pros

Performance Enhancing
Includes Product Enhancements
Appreciates Incumbent Status
Helps Innovate

Cons

Less Reliable
Commodity Features
Less Effective Service

Role: Student Academic
Industry: Not for Profit
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted May 2024

fantastic product!

Likeliness to Recommend

9 /10

Pros

Trustworthy
Respectful
Fair
Efficient Service

Latest Research

Zoom Spaces

What is Zoom Spaces?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

Zoom Spaces Ratings

85 Likeliness to Recommend

90 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Zoom Spaces?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud-Based The system provides a cloud-based option.

Multi-Property Support Ability to support multiple locations and properties with one centralized application content and management portal.

Emergency Alerts Ability to show pre-programmed messages, maps, alerts, and emergency instructions or other lifesaving information throughout the venue.

Device Management Ability to manage digital media player devices, view the status of players via a dashboard, assign IP addresses, and update software.

Streaming/Broadcast The ability broadcast live content from a wide range of sources, such as Microsoft Teams, Zoom, and YouTube Live, etc.

Security Ability to present directly from local content (intranet) as opposed uploading content to vendor's site.

Content Management The ability to centrally store or manage content shared on the displays.

Centralized Display Management The ability to manage all digital signage from a centralized SaaS platform.

Access Permissions Management The ability to control user access permissions, and to assign “curators” for managing display content.

Integration The ability to connect to a wide range of displays with minimal additional hardware requirements. Hardware agnostic solutions are ideal.

Mobile Access Ability to manage displays and display content via mobile device (Phone, Tablet, etc.).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Zoom Spaces Reviews

Madeline P.

Incredible Platform

Likeliness to Recommend

Pros

Mansi J.

It’s okay, not so great

Likeliness to Recommend

Pros

Cons

fantastic product!

Likeliness to Recommend

Pros

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Feature Ratings

Cloud-Based

Multi-Property Support

Emergency Alerts

Device Management

Streaming/Broadcast

Security

Content Management

Centralized Display Management

Access Permissions Management

Integration

Mobile Access

Vendor Capability Ratings

Availability and Quality of Training

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Quality of Features

Business Value Created

Breadth of Features

Vendor Support

Ease of Data Integration

Ease of Customization