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What is Zoom Spaces?
The modern workspaces for hybrid teams, Zoom Spaces bring HD video collaboration into any space - in the office, in the classroom, or at home - and enable in-person and remote participants to interact in real time. Simple to start a meeting, book a room, and share content, Zoom Spaces are the conference room experience that make it easy to run or join video meetings with a tap of a button.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
91 Plan to Renew
2
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Spaces?
Pros
- Client Friendly Policies
- Trustworthy
- Performance Enhancing
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud-Based
Emergency Alerts
Reporting Analytics
Streaming/Broadcast
Security
Access Permissions Management
Integration
Content Management
Mobile Access
Device Management
Multi-Property Support
Vendor Capability Ratings
Availability and Quality of Training
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Quality of Features
Vendor Support
Ease of Data Integration
Ease of Customization
Zoom Spaces Reviews
Ashley S.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jan 2024
Commonly used, recognizable
Likeliness to Recommend
What differentiates Zoom Spaces from other similar products?
Zoom took off during Covid and it is an easily recognizable brand that has built a reputation for being used by many businesses.
What is your favorite aspect of this product?
it is easy to use and navigate. It has a simple layout so it's not like it's easy to get confused as to what features do what.
What do you dislike most about this product?
Some updates take a long time and pop up at the last minute.
What recommendations would you give to someone considering this product?
Use Zoom space for its ease of use and the reputation of the brand.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
Saqib A.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Oct 2025
Useful for Office Communications, with Room to Gro
Likeliness to Recommend
What differentiates Zoom Spaces from other similar products?
Zoom Spaces isn’t just digital signage — it’s part of a full workspace system. That includes Zoom Rooms (video conferencing + meeting rooms), scheduling displays, kiosks, visitor management, and workspace reservation. The tight integration means fewer separate systems / vendors to manage. You can deploy corporate communications: announcements, emergency alerts, company‑wide meetings or all‑hands, etc. Some signage platforms focus only on static content; Zoom Spaces supports more dynamic or urgent m
What is your favorite aspect of this product?
You can manage video conferencing, digital signage, workspace reservations, and room scheduling displays—all from one admin console. If you're already using Zoom for meetings or webinars, adding signage and space management becomes nearly frictionless—no separate systems or vendors to onboard. This integration reduces complexity and costs while improving the overall user and admin experience.
What do you dislike most about this product?
Zoom Spaces' digital signage tools are fairly basic compared to dedicated signage platforms. You can upload images, videos, or URLs and schedule them, but you lack: Advanced layout design (e.g., multi-zone screen splits, drag-and-drop designers) Conditional scheduling (e.g., content based on weather, occupancy, time of day) Rich content templates (news tickers, real-time data widgets, etc.)
What recommendations would you give to someone considering this product?
If you need high design flexibility, dynamic content feeds, or conditional logic (e.g., ads, localized content), consider layering a more advanced signage tool or using Zoom only for foundational use. Test admin experience early. Set up a test location, define content workflows, and explore the signage + scheduling features before scaling across locations. If data is a priority, ask about integrations or plan for 3rd-party tracking methods.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features
Arun G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2025
The phone system is a great add-on.
Likeliness to Recommend
What differentiates Zoom Spaces from other similar products?
Zoom is not just for video meetings. They also have a cloud phone system called zoom phone. This is different. It can replace your old office phone system.
What is your favorite aspect of this product?
I love that my desk phone and my video meetings are all in one app. I can make and receive phone calls from my computer or my mobile phone using the zoom app. It is very convenient.
What do you dislike most about this product?
Zoom phone is an extra cost. It is not included in the standard meeting license.
What recommendations would you give to someone considering this product?
If you are looking for a modern phone system, you should check out zoom phone.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Transparent
Cons
- Commodity Features
- Vendor's Interest First
- Less Generous
